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View compareFAQs About Kids Educational Toys | Akili Kidz Help Center
FAQs about kids educational toys – Quick Answers for Parents
Have questions about kids educational toys, shipping, or returns? Browse our FAQs below or contact Akili Kidz for personalized help.
Order & Shipping FAQs
Q: How long does shipping take?
A: Most orders ship within 1-2 business days. Delivery times vary by location.
Q: Do you offer international shipping?
A: Yes! We ship to select countries. Check your location at checkout.
Product & Safety FAQs
Q: Are your toys safe for toddlers?
A: All educational toys meet ASTM and CPSIA safety standards.
Q: What age range are your toys for?
A: We cater to ages 6 months–10 years. Age recommendations are listed on each product.
About Akili Kidz
Got questions? We’ve got answers! Shipping, safety, returns, and more about our Montessori toys. Fast, friendly support always included.
What age range is this toy suitable for?
Our Montessori toys are carefully designed for specific developmental stages. Each product page lists the ideal age range (e.g., '1-3 years'). Look for the 'Montessori Skills Developed' section to match the toy to your child’s current needs. Pro tip: If your child is between ages, choose the simpler toy to build confidence!
Is this toy made from safe and non-toxic materials?
Absolutely! Every Akili Kidz toy is crafted from natural materials:
✅FSC-certified wood(sustainably sourced)
✅Non-toxic, water-based paints(tested for lead & heavy metals)
✅Child-safe finishes(smooth edges, no splinters)
We meet or exceed ASTM F963 (U.S.) and EN71 (E.U.) safety standards.
Can this toy be washed or cleaned easily?
Yes! Here’s how to care for your toy:
- Wooden parts: Wipe with a damp cloth and mild soap. Air dry.
- Natural rubber elements: Use a baby-safe disinfectant wipe.
- Avoid submerging or harsh chemicals to preserve the material.
Tip: Occasionally condition wood with food-grade mineral oil to prevent drying.
Does this toy require batteries?
Never! Our Montessori toys are intentionally battery-free to:
🔹 Encouragehands-on, imaginative play(no passive screen-like stimulation)
🔹 Reduce waste (and frustration from dead batteries!)
🔹 Let your childcontrol the play experience(not vice versa).
Is there a warranty or guarantee available for this toy?
Follow these Montessori principles:
- Observe your child: What skills are they working on? (E.g., stacking, sorting, counting)
- Match complexity to ability: Start simple (e.g., single-shape sorter) before advancing.
- Use our guides: Check our Montessori Toy Guide by Age or take the Toy Finder Quiz!
Still unsure? Email us at kidzakili36@gmail.com for personalized recommendations!"
Shipping & Policy
Are there any small parts or choking hazards to be aware of?
Safety first! Our toys are rigorously tested for age-appropriate design:
✅No detachable small partsin toys for under 3 years.
✅Larger-than-choking-hazard standard(all pieces exceed 1.25” diameter).
✅Secure attachments(e.g., magnetic wands are permanently fixed).
Always supervise play, especially for toddlers under 3.
Can this toy be used for educational purposes?
Absolutely! Each Akili Kidz toy is Montessori-inspired to teach real skills:
🔢Math: Counting, sorting (e.g., magnetic maze)
✋Fine Motor: Grasping, stacking (e.g., wooden blocks)
🌍Sensory: Texture exploration (e.g., sensory boards)
Check the ‘Learning Benefits’ section on each product page for details!
Is this toy compatible with other toys or accessories?
Many of our toys are designed for open-ended play together! For example:
- Wooden blocks pair with our rainbow stacker for creative building.
- Sorting cups work with sensory bin materials (sold separately).
Look for ‘Perfect Pairings’ suggestions on product pages.
Are there any assembly or setup instructions for this toy?
Most toys arrive ready to play! For larger items (e.g., learning towers):
📦Tool-free assembly(takes <5 minutes with included guide).
🎥Scan the QR codeon the package for a step-by-step video.
Need help? Email us at kidzakili36@gmail.com for live video support!
What is the return or exchange policy for toys purchased from your store?
Flexible Payment
We make Montessori accessible! Enjoy flexible payment options.
Online support
Need help choosing the right toy? Our Montessori-certified team is here for you.
In-store Pickup
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